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Stakeholder Engagement
The EICC considers the impact of its activities on many diverse stakeholders, including: member companies, employees of firms in the electronics industry and their representatives, suppliers, industry organizations, multi-stakeholder groups, NGOs, investors, government, and academia.
Although the EICC is not a multi-stakeholder organization, we value input from a wide variety of stakeholders. Through both informal and formal engagement mechanisms we work to maintain an open dialogue with our stakeholders to find creative and effective ways of working collaboratively with them. Our stakeholders provide constructive feedback and influence our work.

The EICC engages stakeholders in activities such as:
- Requesting feedback on workgroup-specific activities.
- The joint EICC-GeSI workgroup focused on minerals extraction engaged with stakeholders to review and provide feedback on annual goals and plans related to the Conflict-Free Smelter program, including reviewing the assessment program’s protocols with stakeholders.
- The EICC-GeSI Learning and Capability team reviewed early plans for their worker-management communication training with interested stakeholders and have engaged with the International Labour Organization (ILO) during the development of the program.
- Meeting with key regional stakeholders to discuss regional labor conditions. Member and EICC engagement on specific stakeholder projects and reports helps us deepen our understanding of stakeholder perspectives and allows us to respond to their concerns in a more direct manner. Our engagement with CEREAL in Mexico on their report is an example of this type of open, beneficial communication. These direct relationships build trust and understanding through action.
- Soliciting feedback on the EICC’s Annual Reports. Through one-on-one conversations with external stakeholders, we collected feedback on our 2009, 2010, and 2011 annual reports.
- Inviting stakeholder participation in the Code of Conduct review process. Members and external stakeholders are invited to propose changes to the EICC Code of Conduct through the EICC’s annual Code review process.
- Hosting educational sessions for members with stakeholder participants. Members were given the opportunity to meet with senior representatives of ILO and Better Work Program, and dialogued with stakeholders on issues surrounding vulnerable workers, temporary work, and freedom of association.
- Participating in GoodElectronics and makeITfair events. In 2009,the EICC and GeSI attended a two-day engagement sponsored by GoodElectronics and makeITfair. This session also featured participation from the NGO community and other stakeholders. Through focused break-out sessions, participants discussed a wide range of topics with the goal of defining best practices in improving labor standards in the global electronics industry. A session report is available on the makeITFair website.
The EICC continues to build strong relationships with its internal and external stakeholders through open communication and strategic collaboration. We have found that stakeholder dialogue and engagement is most effective when focused on a specific issue or opportunity and will continue engagement on targeted activities. We will also continue to provide regular updates to both our internal and external stakeholders through the more formalized channels to help us stay fully informed of emerging issues and perspectives.
If you are interested in participating in EICC initiatives as a stakeholder, please contact us at stakeholders@eicc.info.
(Last Updated November 20, 2012)
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