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Home » Tools & Resources » Capability Building » Working Hours

Working Hours

The EICC and GeSI are providing the following resources companies may use to understand and address excessive working hours.

Working Hours

General Resources List

  • The resource document provides links to several articles, organizational web pages, and other resources focused on working hours and corporate social responsibility, including discussions on excessive working hours.
  • The intended audience of the document includes human resources and operations management.

Key Performance Indicators (KPI)

  • The Working Hours KPI document provides a high-level understanding of the various metrics that may be of value when addressing possible root causes of excessive working hours. It also provides an understanding of the interactions between departments within an operation that may impact working hours. Finally, the document contains a recommended review process for KPIs.
  • The intended audience of the document includes human resources and operations management.

Root Cause Data Collection Tool

  • The Root Cause Data Collection Tool is a spreadsheet that is intended to provide companies in the electronics industry supply chain with a practical, applicable tool for collection and analysis of working hours and time off data. Its objective is to assist a company to:
    • Track instances of excessive overtime (working hours exceeded 60 hours total per week) in its facilities,
    • Track instances when workers receive less than 1 day off per 7 day period in its facilities,
    • Analyze the prevalence of overtime in a given production line, facility, and across the company as a whole, and
    • Identify patterns and trends in overtime which may assist in pinpointing root causes and identifying solutions.
  • The EICC and GeSI recognize that many companies likely have systems (electronic or manual) in place to track hours worked for payroll purposes. Companies may also have the ability to analyze this data to identify instances or trends in non-conformance with the EICC Code and/ or local legal requirements. This tool is intended to serve either as a working tool or as a guide to the kind of analysis that we believe will be most helpful to you to support identification of the root causes of excessive overtime.
  • The intended audience of the document includes human resources and operations management.

Root Cause Guidelines

  • The Root Cause Guidelines document is intended for suppliers and brand companies in the electronics sector. It provides an introduction to root cause analysis, and specifically, how to apply this methodology to identify the root causes of excessive overtime in the facilities of electronics industry suppliers.
    Suppliers should use this guide to:
    • Assess the level of knowledge about the prevalence of excessive overtime in facilities and progress in taking action to address it
    • Understand the benefits of root cause analysis
    • Obtain guidance on how to implement it to identify the specific causes of excessive overtime at facilities

Brands should use this guide:

As a resource for supplier facilities

To assist suppliers in identifying and managing brand-related factors that contributes to excessive working hours

  • The intended audience of the document includes human resources and operations management.


(Last updated February 14, 2012)